Disconnection of Service
The due date for your bill is clearly marked on each bill. If you are unable to pay by the date noted on your bill and you wish to make payment arrangements, call the City Collector at 217-826-8084. Payment arrangements are granted on a case-by-case basis. All payments receieved after the due date will be assessed a 10% late fee. A fee of $25 will be applied for any returned payments made to the City.
Final bills are generated automatically, each month, for all accounts carrying a past due balance. Failure to pay your bill will result in disconnection of service.